Privacy Policy – The Foody Boyz Vendor App

The Foody Boyz Vendor App (“Vendor App”) enables restaurants and food businesses to manage their listings, menus, incoming food orders and related operations on The Foody Boyz platform.

This Privacy Policy explains how The Foody Boyz collects, uses, stores and shares information when vendors use the Vendor App and related services.

Depending on the features used, we may collect:

• Vendor Information: Owner or authorised representative’s name, phone number, email address and account details.
• Business Information: Restaurant name, address, contact details, operating hours and business registration or licensing documents, where required.
• Menu Information: Food item names, descriptions, prices, availability, images and menu categories.
• Order Information: Order details, customer delivery information needed to fulfil orders, order status, cancellations and refund records.
• Payment and Payout Information: Bank account or payout details, transaction references, settlement records and relevant tax information, where applicable.
• Device Information: Device type, operating system, app version, diagnostic logs and crash reports, where collected.
• Communication Information: Messages, support requests, complaints and feedback provided by vendors.

We may use information to:

• Register and verify vendors.
• Manage vendor accounts and restaurant listings.
• Display restaurant menus and prices to customers.
• Receive and process food orders.
• Communicate order details and customer delivery instructions.
• Manage order status, cancellations and refunds.
• Calculate commissions, subscriptions, settlements or payouts, where applicable.
• Provide vendor support and resolve disputes.
• Detect fraud, maintain platform security and improve our services.
• Comply with applicable legal and regulatory obligations.

We may share relevant information with:

• Customers: Restaurant details, menus, prices and order-related information necessary to place and fulfil orders.
• Delivery Partners: Pickup locations, order details and relevant restaurant contact information.
• Payment and Payout Providers: Transaction and settlement information needed to process payments or payouts.
• Technology Providers: Relevant information processed through hosting, authentication, notifications, analytics and other integrated services.
• Authorised Personnel: Information required to manage vendor onboarding, orders, support and settlements.
• Legal Authorities: Information when disclosure is required by applicable law.

We do not sell vendors’ personal information to third parties.

Where applicable, the platform may facilitate vendor settlements, refunds or payouts through third-party payment service providers.

These providers may process financial and transaction information under their own terms and privacy policies. The Foody Boyz will use relevant payment information for legitimate transaction, accounting, verification and compliance purposes.

Vendors should ensure that submitted business and payout information is accurate and authorised for use.

The Vendor App may use business address or device location information to configure restaurant listings, confirm business locations or support relevant operational features.

Location access, if requested, is subject to device permissions and the features implemented in the app.

We retain information for as long as reasonably necessary to provide vendor services, manage orders and settlements, resolve disputes, prevent fraud and comply with legal obligations.

We use reasonable technical and organisational safeguards to protect information against unauthorised access, disclosure, alteration, loss or misuse. However, no electronic storage or transmission system can be guaranteed to be completely secure.

Vendors may request account deletion, correction of personal information or assistance with privacy concerns by contacting:

We will review requests in accordance with applicable law and our contractual obligations. Certain business, transaction or tax records may need to be retained where legally required.

Where vendor account creation is supported, an appropriate account deletion facility will be provided within the app and through an accessible webpage on our website, as applicable.

The Vendor App may integrate third-party services for hosting, authentication, payment processing, notifications, analytics and other operational functionality.

These providers may process relevant information according to their own privacy policies and applicable agreements.

We may update this Privacy Policy to reflect changes in our services, technology, data handling practices or legal requirements. The latest version will be published on our website with an updated effective date where appropriate.

For privacy questions, account requests or complaints, contact: